My Career in UX & Product Design: Solving Problems with Creativity.
My Career in UX & Product Design: Solving Problems with Creativity.
My Career in UX & Product Design: Solving Problems with Creativity.
My Career in UX & Product Design: Solving Problems with Creativity.
About
I’m a bilingual product designer with 10+ years of experience crafting digital solutions that improve business outcomes and user satisfaction. I lead with curiosity, speed, and a passion for scalable UX strategy and refined visual design. Currently designing amazing experiences at GGWP.
Experience
Lead Product Designer
GGWP – Remote
Mar 2023 – Present
Lead all UX, UI, and design system efforts for platform and marketing assets
Built a unified brand across web, mobile, and communication channels
Partner with Engineering, Product, and Leadership to drive scalable, user-centric solutions.
Conducted targeted user research that uncovered key friction points, leading to prioritized feature improvements and higher engagement.
Senior Product Designer
Shippabo - San Mateo, CA
Nov 2022 – Mar 2023
Led end-to-end design for enterprise logistics platform, producing a refined UI patter n library
Improved user workflows and satisfaction by 65%, enhancing platform adoption
Delivered mobile design workshops, elevating UX maturity across the organization.
Senior Product Designer
Shippabo - San Mateo, CA
Nov 2022 – Mar 2023
Led end-to-end design for enterprise logistics platform, producing a refined UI patter n library
Improved user workflows and satisfaction by 65%, enhancing platform adoption
Delivered mobile design workshops, elevating UX maturity across the organization.
Senior UI/UX Designer
LendingTree - Charlotte, NC
Feb 2019 – Nov 2022
Co-created and maintained LendingTree's scalable design system, boosting design velocity.
Improved CRM engagement and increased pre-approval processing rates by 50%.
Rebranded the corporate site experience, contributing to major product growth initiatives.
Senior UI/UX Designer
LendingTree - Charlotte, NC
Feb 2019 – Nov 2022
Co-created and maintained LendingTree's scalable design system, boosting design velocity.
Improved CRM engagement and increased pre-approval processing rates by 50%.
Rebranded the corporate site experience, contributing to major product growth initiatives.
Senior Product Designer
Red Venutures - Charlotte, NC
Mar 2015 – Jan 2019
Led UX initiatives for financial products across telecom and finance verticals.
Increased user conversions by 82% on Simple Dollar through journey redesign and engagement tools.
Delivered mobile design workshops, elevating UX maturity across the organization.
Senior Product Designer
Red Venutures - Charlotte, NC
Mar 2015 – Jan 2019
Led UX initiatives for financial products across telecom and finance verticals.
Increased user conversions by 82% on Simple Dollar through journey redesign and engagement tools.
Delivered mobile design workshops, elevating UX maturity across the organization.
Previous Experience
Charlotte, NC
Mar 2010 – Jan 2015
Interactive Design Lead, RacerSites
Web & Front-End Designer, Secure EDI and Atypic
Education
Bachelor of Design, Interaction Design
The Art Institute of Charlotte
Graduated 2010
Product Design Certification
CareerFoundry
Completed 2019
Skills
Design Leadership
UX/UI Design
Interaction Design
Design Systems
Branding
Visual Design
Web & Mobile
UX Methods
User Research
Wireframing
Usability Testing
Journey Mapping
Design Strategy
Accessibility
Tools
Figma
Adobe XD, Photoshop, Illustrator
Framer
Sketch
User Interface Animation
HTML/CSS
Principle
ChatGPT, Claude, Firefly
Projects
Tech stack
Figma
Photoshop
Notion
Framer
Chat GPT
Sketch App
Jira
Languages
🇺🇸
English
Professional
🇪🇸
Spanish
Native
Recommendations
Todd Lawyer
TechPulse CPO
February 2023
Olivia's ability to articulate design concepts and lead with a forward-thinking vision significantly impacted our product success.
Sarah Thompson
TechPulse UX Manager
September 2022
Olivia consistently brings a fresh perspective to every project, fostering a collaborative environment that elevates the entire team.
Jonathan Carter
TechPulse Product Owner
May 2021
Working with Olivia is a pleasure; her attention to detail and dedication to user-centric design are unparalleled.
Links
My time
About
I’m a bilingual product designer with 10+ years of experience crafting digital solutions that improve business outcomes and user satisfaction. I lead with curiosity, speed, and a passion for scalable UX strategy and refined visual design. Currently designing amazing experiences at GGWP.
Experience
Lead Product Designer
GGWP – Remote
Mar 2023 – Present
Lead all UX, UI, and design system efforts for platform and marketing assets
Built a unified brand across web, mobile, and communication channels
Partner with Engineering, Product, and Leadership to drive scalable, user-centric solutions.
Conducted targeted user research that uncovered key friction points, leading to prioritized feature improvements and higher engagement.
Senior Product Designer
Shippabo - San Mateo, CA
Nov 2022 – Mar 2023
Led end-to-end design for enterprise logistics platform, producing a refined UI patter n library
Improved user workflows and satisfaction by 65%, enhancing platform adoption
Delivered mobile design workshops, elevating UX maturity across the organization.
Senior Product Designer
Shippabo - San Mateo, CA
Nov 2022 – Mar 2023
Led end-to-end design for enterprise logistics platform, producing a refined UI patter n library
Improved user workflows and satisfaction by 65%, enhancing platform adoption
Delivered mobile design workshops, elevating UX maturity across the organization.
Senior Product Designer
Shippabo - San Mateo, CA
Nov 2022 – Mar 2023
Led end-to-end design for enterprise logistics platform, producing a refined UI patter n library
Improved user workflows and satisfaction by 65%, enhancing platform adoption
Delivered mobile design workshops, elevating UX maturity across the organization.
Senior UI/UX Designer
LendingTree - Charlotte, NC
Feb 2019 – Nov 2022
Co-created and maintained LendingTree's scalable design system, boosting design velocity.
Improved CRM engagement and increased pre-approval processing rates by 50%.
Rebranded the corporate site experience, contributing to major product growth initiatives.
Senior UI/UX Designer
LendingTree - Charlotte, NC
Feb 2019 – Nov 2022
Co-created and maintained LendingTree's scalable design system, boosting design velocity.
Improved CRM engagement and increased pre-approval processing rates by 50%.
Rebranded the corporate site experience, contributing to major product growth initiatives.
Senior UI/UX Designer
LendingTree - Charlotte, NC
Feb 2019 – Nov 2022
Co-created and maintained LendingTree's scalable design system, boosting design velocity.
Improved CRM engagement and increased pre-approval processing rates by 50%.
Rebranded the corporate site experience, contributing to major product growth initiatives.
Senior Product Designer
Red Venutures - Charlotte, NC
Mar 2015 – Jan 2019
Led UX initiatives for financial products across telecom and finance verticals.
Increased user conversions by 82% on Simple Dollar through journey redesign and engagement tools.
Delivered mobile design workshops, elevating UX maturity across the organization.
Senior Product Designer
Red Venutures - Charlotte, NC
Mar 2015 – Jan 2019
Led UX initiatives for financial products across telecom and finance verticals.
Increased user conversions by 82% on Simple Dollar through journey redesign and engagement tools.
Delivered mobile design workshops, elevating UX maturity across the organization.
Senior Product Designer
Red Venutures - Charlotte, NC
Mar 2015 – Jan 2019
Led UX initiatives for financial products across telecom and finance verticals.
Increased user conversions by 82% on Simple Dollar through journey redesign and engagement tools.
Delivered mobile design workshops, elevating UX maturity across the organization.
Previous Experience
Charlotte, NC
Mar 2010 – Jan 2015
Interactive Design Lead, RacerSites
Web & Front-End Designer, Secure EDI and Atypic
Education
Bachelor of Design, Interaction Design
The Art Institute of Charlotte
Graduated 2010
Product Design Certification
CareerFoundry
Completed 2019
Skills
Design Leadership
UX/UI Design
Interaction Design
Design Systems
Branding
Visual Design
Web & Mobile
UX Methods
User Research
Wireframing
Usability Testing
Journey Mapping
Design Strategy
Accessibility
Tools
Figma
Adobe XD, Photoshop, Illustrator
Framer
Sketch
User Interface Animation
HTML/CSS
Principle
ChatGPT, Claude, Firefly
Projects
Tech stack
Figma
Photoshop
Notion
Framer
Chat GPT
Sketch App
Jira
Languages
🇺🇸
English
Professional
🇪🇸
Spanish
Native
Recommendations
Todd Lawyer
TechPulse CPO
February 2023
Olivia's ability to articulate design concepts and lead with a forward-thinking vision significantly impacted our product success.
Todd Lawyer
TechPulse CPO
February 2023
Olivia's ability to articulate design concepts and lead with a forward-thinking vision significantly impacted our product success.
Sarah Thompson
TechPulse UX Manager
September 2022
Olivia consistently brings a fresh perspective to every project, fostering a collaborative environment that elevates the entire team.
Sarah Thompson
TechPulse UX Manager
September 2022
Olivia consistently brings a fresh perspective to every project, fostering a collaborative environment that elevates the entire team.
Jonathan Carter
TechPulse Product Owner
May 2021
Working with Olivia is a pleasure; her attention to detail and dedication to user-centric design are unparalleled.
Jonathan Carter
TechPulse Product Owner
May 2021
Working with Olivia is a pleasure; her attention to detail and dedication to user-centric design are unparalleled.
Links
My time
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